Contact us
A person reads every message. We answer within one working day.
If it is about an order, include your order number — it starts with AS- and is in your confirmation email. Writing from the address you ordered with saves us both a round trip.
Faster than writing to us
- Where is my order? — order number plus your email shows the live status and tracking.
- FAQ — photo quality, delivery times, damaged deliveries.
- Refunds & returns — what we replace and what we cannot take back.
- Photo privacy — including how to have your photo deleted early.
Something arrived damaged?
Attach a photo of the canvas and one of the packaging. That is normally everything we need to send a replacement without any further questions.